Privacy Policy
Privacy Policy
Effective Date: October 18, 2025
Last Updated: October 1, 2026
1. Introduction
Rosanne O'Connor, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit rosanneoconnor.com, contact us, subscribe to email communications, schedule a consultation, or use other features available through this website.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and information you submit through contact forms, email sign-ups, scheduling tools, or other website features.
We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
Please do not submit sensitive health or medical information through website contact forms or ordinary email. Clients should use the secure Practice Better portal for private coaching communications and health-related information.
3. How We Use Your Information
We may use information we collect to:
Respond to inquiries and communicate with you about our services
Schedule consultations or appointments
Manage email subscriptions and other requests
Send educational content, updates, and information about health and wellness coaching, programs, workshops, or related services
Operate, maintain, and improve our website and services
Understand how visitors interact with our website
Comply with applicable legal and professional obligations
Protect our rights and the security of our website and business
4. How We Share Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate our website and business. These may include:
Practice Better, which we use for scheduling, client onboarding, secure client communications, and practice management.
Kit (formerly ConvertKit), which we use to manage email subscriptions and send educational content, updates, and marketing communications.
Website hosting, analytics, payment processing, and other technology providers used to operate our website and business.
These service providers may process personal information as necessary to provide their services and according to their applicable privacy policies and agreements with us.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights, comply with legal obligations, or protect the safety and security of our business or others.
5. Data Security and Health Information
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmitting or storing information electronically is completely secure.
Please do not send sensitive health or medical information through website contact forms or ordinary email.
Clients should use the secure Practice Better portal for private coaching communications and health-related information. Rosanne O'Connor, LLC maintains a HIPAA Business Associate Agreement with Practice Better for the handling of protected health information.
6. Cookies and Similar Technologies
This website may use cookies and similar technologies that are necessary for site functionality and may also use analytics or other technologies to help us understand how visitors use the website.
Depending on the technologies enabled on the site, you may be able to manage certain cookie preferences through the website's cookie settings or through your browser.
Disabling certain cookies may affect the functionality of some portions of the website.
7. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction or deletion of certain personal information
Withdraw consent where processing is based on consent
Unsubscribe from marketing communications
Manage certain cookie or analytics preferences
To make a privacy-related request, please contact us at hello@rosanneoconnor.com.
8. Email Communications
If you subscribe to our email list, your name, email address, and related subscription information may be processed through Kit (formerly ConvertKit), the email marketing platform we use to manage our email list and communications.
You may receive educational content, updates, and information about health and wellness coaching, programs, workshops, or related services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
9. Children's Privacy
This website and our coaching services are intended for adults. We do not knowingly collect personal information from children under the age of 18 through this website.
If you believe that a child has provided personal information through this website, please contact us so that we can address the matter.
10. Third-Party Websites and Services
This website may contain links to or integrate with third-party websites, platforms, and services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you choose to use.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised.
12. Contact Information
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Rosanne O'Connor, LLC
Milwaukee, Wisconsin, USA
Email: hello@rosanneoconnor.com
Website: rosanneoconnor.com